Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Trusted Customer, 25th April 2025
Excellent service - quick delivery
Trusted Customer, 24th April 2025
Great service, I call with a query, and in 5 days I had my delivery. Absolutely fenomenal. Definitely recommend. Great customer service.
Trusted Customer, 24th April 2025
Item was perfect as described, arrived earlier than stated and good comms.
Trusted Customer, 20th April 2025
Great service. Product arrived super quick.
Fitim Kaloci, 16th April 2025
Good timing for delivery. Good quality
Peter Farmer, 14th April 2025
Good quality product descriptions, drawings and images. Product received very promptly and the quality is excellent. Sanctuary were the only suppliers I could find online that provided this critical a...
Esther, 13th April 2025
Fast and accurate!
John Smith, 13th April 2025
Good price and quick delivery, excellent service when I needed information on the product to confirm it was correct item for my application. Thoroughly recommend Sanctuary Bathrooms.
Trusted Customer, 9th April 2025
Fast efficient service.
Chris N, 9th April 2025
Great replacement toilet seats for my Burlington toilets. Good price, fast delivery, arrived quickly. Can't really add much more :-D
Tanya, 7th April 2025
Great to deal with. Friendly, helpful, conscientious and great range of goods.
Trusted Customer, 7th April 2025
Stunning product and fast delivery. Excellent telephone customer service.

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

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