Eastbrook Beaufort Rockall 1900 x 900mm Single Ended Bath with Twin Grips

First bath arrived badly damaged - deep scratches that were very obvious...and yet it was still sent out. Not a great start for such an expensive bath. The company dealt with it well though and arranged a second delivery the next day...which rather annoyingly the delivery driver tried to drop-off around the side of our house without even knocking! Second bath was filthy and covered in leaves and bugs (looked like it had been stored under a tree for a week), but at least it wasn't scratched. These baths dont come in any protective material save for a thin layer of cling-film on the bath itself and cardboard on the corners. Very inadequate for a £1,500 bath! When the bath was fitted I found that one of the brass handles was misformed in a really obvious place along the top, leaving a sharp edge. Again, the customer service people were very good at dealing with this and sent out another set of handles. They were supposed to collect the other handles but they tried to collect from the wrong address (their error) and now i'm chasing this up. The bath itself is MASSIVE. Being 6'2" and not small, and also being fed up with tiny UK baths, we opted for the biggest bath we could find. It's huge. It feels like an American bath. I get lost in it and it can easily fit two adults or one adult and the kids. The 'reinforced' option, that we went for, is basically some extra fibre glass thickness. There's no way it justifies the enourmous price hike for this. I'd recommend not getting this and just have a wooden support frame built underneath if you need it. This should be the standard build, in my opinion. Charging a huge amount more for this strengthening option is odd. Good bath, slightly rocky experience in quality checking and the hassle of having to get things exchanged but, the company and bath are good. It would be more 3.5 stars but that's not an option here.