Crosswater are a household name across the bathroom industry having provided quality products for over 25 years. They pride themselves on creating luxurious fixtures and fittings focused on modern and contemporary bathroom design catering for a broad range of tastes, all of which are at a mid-high market yet affordable price point. Items in their ranges can be complemented and used together covering every area of a bathroom space, and with a plethora of colour-matched options too.
Crosswater as a brand was formed in 1998 by David Hance, who had previously worked in sales in the bathroom industry. From its incorporation, the company was sourcing and selling products, particularly brassware and showers, to businesses in the South East of England, quickly establishing a strong reputation. As the business grew, it also acquired other brand including Simpsons Showers and Bauhaus Bathrooms expanding into other product areas, and growing market share.
It is currently owned by Bathroom Brands, a group established by Patrick Riley and Tim M. Powell, with experience in bathrooms and supply of products. They established supply chains from the Far East manufacturers to distributors, and in 2014 the Bathroom Brands Group became the main shareholder in Crosswater. It currently sells products globally with the majority being here in the UK, and a small proportion to Europe and the rest of the world.
Crosswater is one of the most trusted brands in the industry and has established a strong reputation, building a £96.6m turnover in the process. As well as being liked by consumers and homeowners, it also specifies products to large developments and projects across a number of sectors with products being accredited in a number of ways including WRAS and TMV.
They regularly update their products and adapt to changing trends and tastes each year with a broad spectrum of colour options, offering both incredible versatility and a suite of stylish options to pick from. They have several case studies illustrating how their products can be used and implemented as part of a variety of different designs with some of their commercial partners. You can come and see some of the Crosswater products, including brassware, in our Showroom to get a feel for both the colours and materials if you are conscious about checking out the quality for yourself.
According to their Trustpilot page, Crosswater have had 1,337 reviews to date with a 4.7 rating and 85% of which are 5* demonstrating both excellence in product and aftersales too.
Get inspiration and download a PDF copy of the latest Crosswater brochures below from February 2025. These brochures include all the latest pricing, available configurations, designs, as well as any key product technical information. Crosswater split their product range across three brochures:
Includes Taps, Showers, and Accessories
Crosswater Shower Enclosures, Trays & Baths Brochure
Includes Shower Enclosures, Shower Trays, Baths and Bath Screens
Crosswater Furniture & Ceramics Brochure
Includes Bathroom Furniture, Toilets & Toilet Frames/Cisterns, Bathroom Sinks, Radiators & Heating,
All Crosswater products come with a standard guarantee period of 2 or 3 years. However, if these are registered within a specified timeframe after purchase, all products are eligible for extended warranties of between 5 and 25 years. Check out our Crosswater guarantees and warranty lengths section on our manufacturer guarantees page for all the details, plus any exclusions.
As a reputable stockist and supplier of Crosswater products, we have a number of different Crosswater products on display in our bathroom showroom ranging from Crosswater taps and brassware to vanity units and furniture. If you would like to come down and see the products for yourself, you can visit our Showroom at any point, or book in an appointment with one of our experts. If you would like to check to see if we have a product on display that you are looking at, please contact us and we can advise.
We have compiled an additional list of extra questions about Crosswater as a brand. If there's anything specific not answered here or that you feel would be great to have, or would help other customers, please do let us know.
Crosswater are based in the same Headquarters as Bathroom Brands at Lake View House in Dartford, Kent and are a British-based company.
Crosswater products are manufactured from around the world including China and the Far East, as well as European countries such as Italy.
Crosswater try to use environmentally-friendly materials including stone, stainless steel and even recycled and FSC approved materials in some furniture ranges. Additionally, as well as with a focus on longevity and long-lasting products, they also look to create products that can be recycled at end of life, wherever possible. They do not currently have any sustainability policies detailed on their website, however.
In terms of their own environmental impact, according to the latest company accounts Bathroom Brands, which includes Crosswater, had 767.99 metric tonnes of CO2 emissions in 2022.
Crosswater can be contacted by calling 0345 873 8840 or 01322 475800. Alternatively, use the contact form on their website here.
If you have purchased a product from ourselves and require technical help post-installation, please contact our Customer Service Team and we will endeavour to assist with the enquiry.
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